DEKOM Video Security & Network GmbH is a FLIR Distributor for the Security Market in the DACH Region.

With over 25 years’ experience in the security industry, DEKOM Video Security & Network GmbH is one of the leading companies for network-based video surveillance technology in the German-speaking market. The Hamburg-based distributor and system integrator has also been a FLIR partner for Germany and Austria for more than seven years. For Wolfgang Haack, CEO of DEKOM, working with the world leader in thermal security cameras has been both beneficial and enjoyable.

DEKOM employs 36 security technology specialists, of which more than half are occupied with the technical aspect of video security installations: planning, project management, configuration and technical support. For all of these tasks, DEKOM pays utmost attention to quality of service. Some 80% of DEKOM’s business comes from industrial customers, although the company also offers similar solutions for airports, harbors, power plants, substations, and many more.

“We offer the total portfolio of professional security solutions from FLIR, including the FC-Series, F-Series, SR-Series, PT-Series and D-Series,” says Wolfgang Haack. “Recently, we were also able to add the FLIR TCX Bullet and Mini Bullet cameras to our portfolio, which are very interesting innovations.” In addition, DEKOM Video Security & Network GmbH also offers the handheld cameras for law enforcement applications.

“We have been offering FLIR thermal imaging cameras for about seven years now,” says Wolfgang Haack. “In the beginning, we were a bit skeptical, because thermal imaging was a relatively new technology at that time. But soon, we realized that the market potential of this technology was great. Today, FLIR is the only thermal imaging camera brand we actively propose to our customers. FLIR products always offer high quality, they are easy to install and configure, and in the case we need support, the company is always ready to assist.”

“We really enjoy bringing FLIR products to the market,” says Wolfgang Haack. “And the collaboration with FLIR via our dedicated FLIR contact Bertrand Völckers is excellent. We also try to spend sufficient time to the marketing of FLIR products, and put the FLIR innovations in the spotlight for our customers. In that respect, we have already highlighted the new FLIR FC-Series R camera, which cannot only be used for perimeter protection, but also offers on-board, non-contact temperature measurement capabilities for fire detection, safety, and thermal monitoring of substations, waste disposal, and valuable equipment.”